Pepper, Leslie. Can you trust your lab results? Good Housekeeping. July 2007. Pages 45-50
Click here to view the PDF.
Pepper, Leslie. Can you trust your lab results? Good Housekeeping. July 2007. Pages 45-50
Click here to view the PDF.
Victoria Stagg Elliott. Generation gaps: Managing a multigenerational staff. AMA News June 21, 2010. http://www.ama-assn.org/amednews/2010/06/14/bisa0614.htm
Clinical Laboratory Management Association. Webinar, December 2, 2009
American Society for Clinical Pathology. Annual Meeting. Chicago. October 29, 2009
Clinical Laboratory Management Association. ThinkLab ’09 Conference & Exhibition, Tampa, Florida, Tuesday, May 5, 2009
Click here to view the PowerPoint presentation.
Reducing Errors in the Clinical Laboratory A Lean Production System Approach. American Society of Clinical Pathologists Annual Meeting, Baltimore, Maryland, October 19, 2008
Click here to view the PowerPoint presentation.
Practice Management Institute: Reducing Error and Patient Risk in the Practice of Pathology College of American Pathologists Annual Meeting, San Diego, California, September 26, 2008
Click here to view the PowerPoint presentation.
Improving Value and Reducing Errors: What does making automobiles have to do with your practice? Wentworth Douglass Hospital May 1, 2007 8:00 AM
Click here to view the PowerPoint presentation.
Strategic Planning in Youth Sports: Physical Fitness Beyond Childhood. Presented at the 50th Annual Meeting of the Northeast Medical Association, Mont St. Anne Quebec, Canada February 11, 2007
Click here to view the PowerPoint presentation.
“Managing Conflict: Bridging the Generational Gap,” Medical Group Management Association (MGMA) 2006 Annual Conference. Las Vegas Convention Center, Las Vegas, Nevada. October 20, 2006
Click here to view the PowerPoint presentation.
Strategies to reduce errors in the delivery of health care services: Lessons from the College of American Pathologists Q-Probes Program. Presented at the Conference on “Improving Hospital & Laboratory Safety” University of Pittsburgh School of Medicine, Pittsburgh, PA. May 10, 11, 2006.
Click here to view the PowerPoint presentation.
Click here for references.
Reducing Errors in Surgical Pathology: an Industrial View. Lessons from the College of American Pathologists Q-PROBES Program and Summary of notes Pittsburgh Regional Healthcare Initiative: Perfecting Patient Care November 11-18, 2005 Baystate Medical Center, Springfield MA April 26, 2006
Click here to view PowerPoint presentation.
Click here to view table.